I am the Coordinator of Public and Support Services in the Department of Special and Area Studies Collections at the University of Florida, directing all aspects of the public services operations. I manage the departmental email reference box, oversee the public services staff and student workers, and organize the retrieval, shelving, and shifting of material. Before coming to Special Collections, I worked in the UF Music Library branch for 23 years and hold degrees in music education and music history from the University of Florida.